Help & Support

Support

Having an issue or a question about NetReplay? I'm happy to help. Reach out via email or LinkedIn and I'll get back to you as soon as possible.

Before You Reach Out

For faster support, please include the following in your message:

Your Chrome version (find it at chrome://settings/help)
The URL of the page where the issue occurred
A description of what you expected to happen vs. what actually happened
Any error messages you see in the extension panel

Contact

Developer Russel Sese

Email russel.sese@batchee.com

LinkedIn linkedin.com/in/russelsese

Common Questions

Why aren't requests being captured?
Make sure you click the Capture button before interacting with the page. Requests made before clicking Capture are not recorded.

The replay returned a different response — why?
Replayed requests run fresh against the server. Session tokens, cookies, or server state may have changed since the original request.

Can I capture WebSocket messages?
Version 1.0 captures fetch and XMLHttpRequest only. WebSocket support is planned for a future release.